What types of jewelry does Lunéa offer? Lunéa Jewelry offers modern, chic and discreet jewelry, made of quality stainless steel, including gold and silver necklaces.
What is the delivery time? We offer delivery around 8 days for all orders.
Can I return or exchange an item? Yes, you can return or exchange an item within 14 days of receipt, provided it is in perfect condition and in its original packaging.
What payment methods are accepted? We accept payments by credit card, PayPal, and other secure solutions.
Are Lunéa jewelry suitable for people with allergies? Our stainless steel jewelry is hypoallergenic and designed to minimize the risk of allergies.
How to maintain Lunéa jewelry? Clean your jewelry with a soft, dry cloth. Avoid contact with water, perfumes and chemicals to preserve their shine.
Where can I track my order? Once your order has been shipped, you will receive a tracking number by email to follow the progress of your package.
Do you offer gift wrapping? Currently, we do not offer gift wrapping.
Can I personalize a piece of jewelry? We don't offer customization yet, but it's an option we're considering for the future.
How can I contact customer service? You can contact us via our Instagram page with the username `lunea.jewerly` or our contact page available on the website. We promise to respond within 24 hours.
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